Tech Support
On-site and remote support for the everyday stuff — laptop and desktop repair, network troubleshooting, hardware setup, workstation deployment, and the tickets that pile up when there's no in-house IT to catch them.
TECH SUPPORT · CABLING · RACK BUILDS · CAMERAS · CONSULTING
CAAV Technology Consulting handles the hands-on technology work most other companies don’t want to bother with — troubleshooting, cabling, and straight answers when you just need advice. Serving businesses across Metro Detroit and Flint.
WHAT WE DO
On-site and remote support for the everyday stuff — laptop and desktop repair, network troubleshooting, hardware setup, workstation deployment, and the tickets that pile up when there's no in-house IT to catch them.
Cat5e, Cat6, Cat6a, and fiber runs — pulled, terminated, and dressed right the first time. Every drop labeled, tested, and certified before we call the job done.
Server racks, network cabinets, and full data center builds from the ground up — mounting, power distribution, and cable management laid out so the next person's job is easier, not harder.
Security cameras mounted, run, and configured — PoE cabling back to the NVR, positioning that actually covers what matters, and remote viewing set up before we leave.
SOPs, training docs, network diagrams, as-built records — the documentation that's supposed to exist but usually doesn't. Written so the next person (maybe you, in six months) can actually use it.
Got a tech question and just need a hand? Buying new hardware, planning an upgrade, or trying to figure out what's actually wrong — ask. No contract required, and no job's too small.
HOW A JOB RUNS
Walk the site or talk through the issue, and figure out exactly what's needed before anything's quoted.
Map out the approach — materials, timeline, and what "done" looks like — before any work starts.
Cable pulled, rack built, camera mounted, hardware fixed, question answered — whatever the job calls for.
Tested, certified, or confirmed working — nothing's finished until it's checked. See the readout below.
Notes, labels, or a summary handed off so there's a record of what was done.
STEP 04, UP CLOSE
Every job gets checked before we sign off. For cabling, that means a full certification report — wire map, length, and signal loss against spec. For everything else, it's whatever proof fits the work: a tested login, a working camera feed, a rack that powers up clean. You get the results, not just our word.
Illustrative sample for a cabling job — other services are verified in whatever way fits the work.
GET A QUOTE
Serving businesses across Metro Detroit and Flint. Fill this out and we'll follow up to scope the job — no call required to get started.